Privacy policy
This document explains what data the platform collects, why it is needed, who it is shared with and how long it is kept.
1. What we collect
- Name, phone number and email address — you provide them at checkout.
- Order contents, total and delivery address.
- Technical data: device type, interface language, anonymised visit statistics.
2. Why we need it
- To pick your order and hand it to a courier.
- To contact you about the order and send payment confirmation.
- To review a complaint if something went wrong with the order.
- To understand which parts of the site work poorly and fix them.
3. Who it is shared with
We do not sell or pass your data to third parties for advertising.
- The payment provider — to process the payment. Card details are entered on their side and never reach us.
- The courier service — name, phone and address, without which the order cannot be delivered.
- Government authorities — only on a lawful request.
4. How long we keep it
Order data is kept for as long as accounting and tax law requires. Once that period ends it is deleted or anonymised.
5. Your rights
- Ask what data about you we hold.
- Require inaccurate data to be corrected.
6. Cookies
The site uses cookies to remember your interface language and colour theme. You can switch them off in your browser settings — some features will stop working.
7. Contacting us
For any question about data processing, write to the email address below.
Details and contacts
- г.Бишкек, ул. Исанова 105/3
- +996 704 144 155
- info@kassir.kg
ОсОО "Билет Онлайн", 2026