Delivery
Orders are picked at the warehouse and handed to a courier service. Below are the timings, the options, and what to do if something is wrong with your parcel.
Fulfilment time
Items held in stock are picked within one to two working days of payment.
Limited collections and pre-orders may take longer — the exact time is stated on the product card.
Delivery options
- Courier within the city — usually the next working day after picking.
- Intercity and remote areas — at the courier service rates.
Cost
Delivery is calculated at checkout and shown before payment. The total in your basket already includes it.
Receiving the order
Before signing for the parcel, check that the packaging is intact and the order is complete.
If the packaging is damaged, record it together with the courier or pickup point staff — without that note a dispute takes considerably longer to resolve.
If something is wrong
Write to us within 24 hours of receiving the order and attach photos of the item and the packaging. We will look into it and propose a solution.
Details and contacts
- г.Бишкек, ул. Исанова 105/3
- +996 704 144 155
- info@kassir.kg
ОсОО "Билет Онлайн", 2026